Very satisfied with technician. Fixed the problem I had with my dryer.
Highly recommended
Dec 18, 2023This is what it was like to have these guys work for us: We have a glass cooktop where one of the elements stopped working. I called on a weekend and no one answered but then got an immediate call back. I made an appointment to have someone check out the issue. So someone came early that week to take a look and sure enough it just needed the element replaced. They said that they would be back Friday with the new part to install it. no one called or showed up. which is fine, stuff happens but a heads up would have been nice to let us know they were not coming. Tuesday I get a call they they can come so we set up a time for Thursday. so they come Thursday and quickly change the element. they were polite, though it would have been nice if they swept up the little bits of wire that they left behind on the floor. the whole thing cost just under $650.00 to replace a stove element which caught me by surprise. I know its not a normal element that you can pick up at local hardware store but still. not sure what a different company would have charged, just surprised me that’s all. so the whole ordeal was done in less than 2 weeks. after everything was done I got an email asking to review and give 5 stars to get $15 back on my card and a 30$ discount for further appointment. which is why I’m leaving a review. I normally don’t unless someone goes beyond what’s expected. not sure how I feel about companies buying good reviews.
Feb 4, 2024Quick and professional repair of our dishwasher! Thank you! 😊
Dec 31, 2023Great service. Quick. Good pricing. Friendly. 10/10 would recommend!
Jan 24, 2024Very fast and efficient service company! Will definitely be using them again in the future.
Jan 28, 2024Friday was really good . He was on time and explained each step. Would recommend
Dec 10, 2023I contacted Appliance Repair Expert online on a Sunday evening and received a phone call to book my appointment immediately. My appointment was booked for the following day which was great. Jerome was in contact with me during the day to keep me posted on his arrival time. He was friendly and extremely knowledgeable. He explained exactly what was needed to repair my dishwasher and gave me an accurate and reasonable quote. Highly recommend this company and particularly Jerome if he is available. A+
Dec 18, 2023Superior Appliance Service responded to my concern about odd sounds coming from laundry machine at the start of the cycle and grinding sound with spin. Mohammed arrived and was courteous. He addressed my concerns and put the machine through the diagnostic workup. He told me that the drum was balanced, springs were in good order and showed me some of the diagnostic work. He assured me that our LG laundry machine is in good working order.
Feb 5, 2024My dishwasher suddenly started to work again and they waived the cancellation fee. I can’t comment on the quality of repairs, but great customer service!
Apr 30, 2024