Through and professional. Problem fixed in a timely fashion.
Cheers
Apr 26, 2024A great experience from booking the appointment through to the completion of the service call. Paul is the service technician was very knowledgable and helpful in dealing with the washing machine issue. He was able to rectify the issue during the service call so no follow-up required
Dec 12, 2023I would recommend SAS if you need your appliance repaired.Sergei was very customer focussed, when first contacted, he told me the price of his service and when he would arrive. The day of the appointment, he called to let me know when he would arrive and if that was good for me.
He diagnosed the problem with my Samsung dryer very quickly, he showed me what was wrong with the dryer and the part that needed replacing. He also cleaned the dryer vent and changed the door of my dryer as I needed it to be moved to the other side. He did this extra work ar no charge to me. Very satisfied with the work Sergei did
Mar 19, 2024Arrived when expected and fixed the problem.
Feb 12, 2024My refrigerator cooler stopped working suddenly. It was easy to book the service through online search and a phone call.
Emin gave us a great service. He has good knowledge and is well experienced technician.
I just recommend to reduce the price point for residential services
Dec 27, 2023Our dryer became problematic last Tuesday evening so I went in search of a service provider and I came upon Appliance Repair Expert so I called early Wednesday morning and within minutes the agent returned a call to me with a same day visit from one of their experts. The experts arrived at around noon and diagnosed the problem. they were very thorough in explaining what the issue was. They did not have the parts on them but they were going to purchase them and they would return after their next service call with the part and the intent to have the repair successfully complete. Needless to say they returned at around 4:00 PM with part and my dryer was up and running.
I could not ask for better customer service …their experts were polite, informative, diligent, and off their word!!! Thank you so much…I highly recommend this company.
Jan 23, 2024Amazing service
Dec 19, 2023Wow these guys are the best they came to fix my dryer and were very proffesional and very kind. The price was amazing too! Thanks guys so much! Definately will call you again if i have any appliance troubles!! 🙏 THANK YOU RAMIL!!!
May 9, 2024I felt silly because I didn’t realise that that my fridge freezer had a separate control switch from the fridge which it turned off both. The repair technician came out on a holiday, was right on time, took a look at my fridge, turned it back on for me and explained how it all worked.
About the only thing that I didn’t like about the experience that wasn’t my own fault, is the repeated texts, e-mails, and calls to my work asking for a review. If that’s the price I have to pay for a working fridge, so be it.
Aug 19, 2024Response to request for repair was prompt, and the service technician was courteous and competent. Would recommend.
Feb 15, 2024Kanan was great arrived on time and was clean and polite got the job done in a timely manor
Jan 23, 2024Prompt service and very customer focused!
Nov 27, 2023