Customer service and work done was excellent
Feb 18, 2024
Excellent service. Would highly recommend!
Oct 28, 2024
Alex was sent to inspect and evaluate my malfunctioning laundry pair. He was very professional, courteous and took the time to explain what the problems were. Plus the cost to repair was very reasonable in my estimation vs buying new. Highly recommended
Nov 25, 2024
Paul Mahal was great! He was professional and solved our issue in no time!
Dec 14, 2023
After agonizing frustrating attempts looking on Google and YouTube to solve the mystery as to why our oven would not close and consequently would not allow us access to the temperature controls to bake or broil, I had to yield to the experts. In our case, the experts of choice, after grazing over a brief list of electrical appliance repair shop Google reviews, we settled on Appliance Repair Experts. They were pretty good about scheduling a time that suited us. Rogeve arrived and true to form, as expert as he was, knew exactly what to do. You could quick sense Rogeve was in his wheel house – he’d seen this condition many times in his capacity as an oven repairman. He solved the mystery within minutes. To my chagrin, had I been a little more patient, I would have solved it on my own. Just needed to reset the self clean feature for the door to unlock. In retrospect, it was a classic case of a dogged amateur versus a deft pro. Having Rogeve on hand gave me the chance to also take care of ordering new knobs that control the temperature of the elements on the stove top. Two to three weeks was the order time estimate. Most noteworthy qualities about Rogeve are: he is reliable – he respects his appointment time and lets you know well ahead of time when he’ll be coming in the event you need to negotiate an alternate time. He is, also, efficient in that he can solve a problem with ease. He was also spot on as far his estimate regarding the arrival of the knobs. For any future oven issues, I would not hesitate in calling upon Rogeve.
Jan 27, 2025
The person fixed our washer quickly, he was polite and he explained what he fixed. The price of repair was responsible.
Nov 1, 2024
Emin did an excellent job diagnosing the problem with my Samsung stove as the broiler element was not working. He called me back with the price and we confirmed a repair date and he arrived as promised to replace the oven mother board with a OEM Samsung board which I preferred. Received an email from his office confirming our repair date appointment.
Thanks Norm
Oct 28, 2024
Quick service, polite and did the job quickly.
Oct 30, 2024
I felt silly because I didn’t realise that that my fridge freezer had a separate control switch from the fridge which it turned off both. The repair technician came out on a holiday, was right on time, took a look at my fridge, turned it back on for me and explained how it all worked.
About the only thing that I didn’t like about the experience that wasn’t my own fault, is the repeated texts, e-mails, and calls to my work asking for a review. If that’s the price I have to pay for a working fridge, so be it.
Aug 19, 2024
Technician was on time & answered our questions. Was friendly & courteous.
Oct 29, 2024