Samsung Dishwasher Error Code HE

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What does error code HE on Samsung dishwashers mean and how do I fix it?

If your dishwasher is displaying the error code HE, it means that there is a problem with the heating element. During the wash cycle, the thermostat in the dishwasher regulates the water temperature. If the water is not heated to the correct temperature, the thermostat will detect this and trigger an HE error to prevent any damage to the appliance and maintain its efficiency.

There are three potential issues that can cause problems with a water heater. First, the water valve may not be providing enough water. Second, if the high-limit thermostats are faulty, they may shut off the heating element if the water temperature exceeds the safe limit. And finally, a faulty control board may not accurately control the heating element.

How to troubleshoot the HE error code

To avoid electrical shock, ensure your dishwasher is unplugged and turned off before you begin troubleshooting.

  • Check the heating elements. You can visually inspect the heating element for signs of wear or damage. If you see burn marks or if the heating element is broken, it will need to be replaced.
  • Check the thermostat. This device regulates the temperature of the water in the dishwasher. If it is not working properly, it may not switch on the heating element properly. This will result in the error ‘HE. This component is usually located at the bottom of the dishwasher tub. It can be tested with a multimeter.
  • Check the thermistor. The thermistor is also located at the bottom of the tub. It monitors the temperature of the water and transmits this information to the control panel. The thermistor may be faulty and send incorrect data to the control panel, which can cause the “HE” error.
  • Check the control board. If the other components are working properly, the control board may be the culprit. Check for any burn marks or damage to the board. Due to its complexity, consult a professional to determine if the control board is at fault.

Seek Professional Help

If the DIY troubleshooting does not work, seek professional help to repair your Samsung dishwasher. The “HE” error code is a safety precaution, and knowing how to fix it will save you time and money. Contact a specialist to ensure your dishwasher runs smoothly and efficiently.

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