Kenmore Washing Machine Error Codes
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Kenmore Washing Machine Error Codes
OE
- Remove the front bottom panel.
- Manually turn the pump filter cover in the opposite direction to remove it. Place a pan or bucket under it as water will leak out.
- Remove the filter with a pair of long pliers. Remove any debris from it and reinstall it after cleaning.
- Put back the bottom panel and filter cover.
LF
Check the intake hoses for damage, such as kinks. If the hoses are kinked, straighten them. Any damaged hoses must be replaced. Check the water intake screens to make sure they are clean as well. Press STOP to clear the display after checking the inlet hoses and screens.
Ld, F02, or F21
Make sure that the drain pipe is installed correctly by checking it. Then determine if it is kinked or blocked. To ensure that the washing machine drains properly, straighten the hose or remove the obstruction.
uL
Open the lid of the washing machine after it has stopped to redistribute the laundry inside. The laundry should be evenly distributed throughout the drum. Washing less laundry will help you avoid unbalanced loads. Do not wash very heavy items.
oL
Open the washing machine. To reduce the amount of laundry in the washing machine, remove several loads and then activate the wash cycle again after adding detergent.
Sd
At the end of the cycle, a foam reduction cycle will be started to rinse the foam from the clothes. Start a second wash cycle without detergent if you see the Sd error flashing and the machine has already stopped rinsing excess foam from the clothes. To avoid this error, use only HE detergent. Use the correct amount of detergent; excessive use may result in excessive foaming.
lid
This error may also appear if you have started more than two wash cycles without lifting the lid. Close the lid. If the lid is closed, open and close it. The lid lock/switch sensor may need to be replaced if it does not detect the lid opening and closing.
dL
Make sure that nothing is obstructing the door. The lock sensors can be cleaned by dipping a cotton swab in medical alcohol. Sometimes the sensors become covered with dust and stop detecting when the door is closed. To remove the code from the display, press STOP afterward.
dU or F29
Make sure that nothing, such as a basket, is resting on the washing machine lid. The door lid won’t open if there is too much weight. Try unplugging your washing machine for a short while to reset the central control unit if this doesn’t work. There might be a need to replace the door latch mechanism. Request Service
FL or F27
Make sure the drain pump is clean and functioning properly by checking to see if it is clogged. Any obstructions should be removed. If the drain pump is not functioning, it may need to be replaced. Another possibility is that the water intake valve has failed, in which case the problem valve may need to be replaced. Request Service
CE
Use the STOP/CANCEL button to clear the screen. If the problem reappears, check that the connection is good. Otherwise, the motor controller may need to be replaced. Request Service
CA or Cl
To reduce the load size, take some items out of the washer. Clear the display by pressing the STOP/CANCEL button.
LS or F26
Close the lid if it’s open, then push the START button. If your lid is closed, open and close it. Alternatively, if the cover switch sensors need cleaning due to contamination, dip a cotton swab in rubbing alcohol.
SU
Clear the display by pressing the STOP/CANCEL button. To completely drain the water from the machine, switch it to the drain/spin cycle. To rinse the washing machine from excess foam, start a new wash cycle with cold water. Do not add detergent to this cycle.
dt
Clear the display by pressing the STOP/CANCEL button. You might need to call a technician if it reappears.
ob
If necessary, redistribute the load to achieve proper balance. After closing the lid and pressing the START button, the cycle will restart.
rL
Press the START button after removing the laundry.
DE or F22
To find out if there is a problem, check the door latch, door switch assembly and door lock sensor. If so, replace this component. Request Service
LE
Check whether you have loaded the washing machine with an excessive amount of laundry before locking. If so, remove some of the drum contents. Then check the machine to see if too much foam has formed. Wait for the foam to disappear for 30 minutes. After that, start the drain/spin cycle to drain the water. To remove the excess foam, run a wash cycle in cold water without using detergent. In future, be sure to use only the recommended dosage of HE detergent. Otherwise, the motor may be damaged, the wiring may be loose or there may be a blockage in the drive system. Call a specialist to diagnose the washing machine. Request Service
drn
Check the drain pipe for obstructions or kinks to resolve the drain issue. If you encounter a kink or blockage, remove it. Additionally, ensure the drain pump is operating properly. It might be broken or clogged. If it’s clogged, clean it. If not, you might have to replace the drain pump. Request Service
FH
Check if the water intake valves are open. Make sure that the water intake grates are not blocked. If there is a blockage, remove it. Also, check for kinks or damage to the inlet hoses. Replace damaged hoses and straighten kinked inlet hoses. If these methods do not help, you may have to call a specialist to troubleshoot the washing machine. Request Service
F01
The error may have occurred due to a power supply problem. To check if the central control unit is working, disconnect the washing machine from the mains for two minutes, then activate the diagnostic mode or start a wash cycle. If this does not resolve the problem, contact a specialist as the CPU board may be broken. Request Service
F06 or F25
Sometimes, the error is caused by overloading the washing machine. Try washing less laundry. Check the operating instructions and call a technician if the fault reappears. Request Service
F11
Remove the washer’s plug. Examine the connections in the wire harness between the motor control unit and the drive motor. Additionally, make sure the central and motor control units are connected. Check the motor after that, then perform a continuity test. Replace the motor control unit if necessary. Request Service
F20
Check that the water intake valves are functioning properly first. Then, look for kinks or other damage in the intake hoses. The hose must be replaced if there is damage. Request Service
F23
Disconnect the washing machine from the mains. Check that the water heater is connected correctly. Then check the resistance of the heating element. Finally, make sure that the water sensor is connected and working properly. Request Service
F24
You should unplug your washing machine to check if the sensor is plugged in and functioning. Then use a multimeter to check the resistance of the heating element.
F28
Check the wire harness connections between the CCU and MCU by unplugging the washing machine. Also, look for components that are worn out or broken. After that, connect your washer to the outlet. You might need to call a technician to perform additional diagnostics and troubleshooting. Request Service
F30
Check that the dispenser’s wire connections are secure by unplugging your unit. Additionally, examine the mechanical connection between the dispenser and the dispenser’s motor.
31
Check that the wiring harnesses between the MCU, motor and central control unit are securely connected by disconnecting the machine from the mains. Make sure there are no worn or broken components in the drive system. Plug in the washing machine and then check the MCU for drive motor activity. Check the rotation of the drive motor. Request Service
F33
Disconnect the washer. Check the wire harnesses to make sure there’s a good connection between the pump drive and CCU. Plug in the washer and run the diagnostics to make sure the CCU is working. Request Service
F35
To troubleshoot, first manually open the door and then replace the pressure switch located under the top panel on the right side wall. Remove the three screws along the bottom of the front panel to unlock the door. By removing the panel, you can reach behind the top front panel and pull down on the tiny plastic pull that is attached to the bottom of the door lock assembly. This way, you can manually unlock the door and then open it. Request Service
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